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Help

Welcome to DATOptic support page and thank you for choosing us.


Please refer to Product page's support tab for Manual, Drivers, Utility download able links


To obtain RMA - Return Merchandise Authorization please go HERE

    If you need tech support. You can contact us via:
  • E-mail us at support @ datoptic.com
  • Call us in US (866) 982-3658 or Int'l 714 558 1808
     

    Mon ~ Fri: 9:00AM to 6:00PM PST


You can download and run below app for remote support. We need ID and PW from Team Viewer to remote support.

For Window Remote Team Viewer download HERE

For MAC Remote Team Viewer download HERE


Here is what our customer rate our online chat support:



Recording Software Updates

RecordNowMAX - Update to 4.5 version

RecordNowMAX & Prassi Latest PX Engine Download

DATOptic - RAMDisk Eval - Download

Alcohol-120% - Multiple CD/DVD Drive recording Software (Eval) Download

 

Nero - Nero 5.5

Roxio/Adaptec - Easy CD Creator - Toast

FREE Software RAID 0, 1 and 5 for Win2K/XP
  - How to set up...Download
  - Software RAID Download

Improve Computer Performance 40% - Move temp file folder Move pagefile.sys file

Firmwares

Latest Oxford Uploader Program for Windows
Ver 3.06 / Ver 2.17 / Ver 2.16

Latest Oxford Uploader Program for Mac
MAC Ver 3.05 / MAC_intel V3.00 - MAC_Power
- FireWire Update Instruction Download
- 911 chipset firmware Version 4.00 Download
- 912 chipset firmware Version 1.02 Download
- 922 chipset firmware Version 1.07 Download
- 924 chipset firmware Version 1.02 Download
- 934 chipset firmware Version 090424 Download

Initio FireWire uploader Program for Windows MAC
- Ini 2340 chipset firmware Version 2.41 Download

MNAS-44 Software Upgrade:
- MNAS-44 Sofware Image Ver 1.7.1 Download
- MNAS-44 Sofware Image Ver 1.8.1 Download
- MNAS-44 Software Update Ver 1.8.1 Download
- MNAS-44 Software ALL_Version Download NAS Image and Update
- Software Upgrade Instruction Download

 

Pioneer DVD Writer support page - Firmware, Manual...
- DAR-110/A10 Here
- DAR-109/A09 Here
- DAR-108/A08 Here
- DAR-107D Here

eRAID and nRAID Firmware
- Version 1.38 Download
- Version 1.42 Download support over 2.0TB
- Firmware Upload instruction Download

DVICO TViX Firmware:
- M4000PA/SA Download
- M4100SH Download
- M6500A Download

DriversIf you can not find the driver you need here, please refer to its product page!

Speedster Series
- Speedzter2.5 USB Drivers for PC Download
- Speedzter2.5 1394 for DOS Download
- Speedzter3 & 5 USB Drivers for PC&Mac Download

USB2.0/FireWire Combo PCI Card Download

USB-COM Download

IUC - Int. USB Converter Drivers Download

Win98SE - IEEE-1394 Update Download

Apple FireWire Extension Download

FusionHD Latest Software Download

  Other Important Drivers

Intel Chipset INF file Download
- IntelĀ® Application Accelerator Download

VIA Chipset Drivers Download

SIS Chipset Drivers Go here

DigiREC Win2K and XP Drivers Download

1394b Drivers Third Party - for PC Download

WinXP 1394b Drivers - Slow transfer fix Download

WinXP 1394b device disappear fix Download

"Delayed Write Failed" in Windows XP fix Here

SIGMAHDTV5USB Latest Software Download

Manuals

Speedzter Series
- Speedzter2.5 Manual Download
- Speedzter2 Manual Download
- Speedzter3 Manual Download
- Speedzter5 Manual Download

Bridge boards and Converters
- USB2.0 Internal converter Download
- FireWire Internal Converter Download
- SATA Port Multiplier Reference Download

 

FireWire Products
- 1394PCI-2 FireWire PCI Card 3 Port Download
- FireWire PCI Card 4 Port b>Download
- FireWire Enclosure Download
- 1394-IDE Bridge Board Download
- FireWire Internal Kit Download
- FireWire Internal Kit Important Note Download
- Dual FireWire Internal Kit Download
- Dual FireWire Internal Kit Important Note Download

DigiREC Series
- DigiREC Manual Download
- DigiREC-HD Manual Download
- FusionHDTV5 USB Manual Download
- Sigmacom HDTVUSB Manual Download

How to

- Convert VHS to DVD with DigiREC Download
- Speedzter2 Manual Download
- Speedzter3 Manual Download
- Speedzter5 Manual Download
  - Squeeze Addition 40% Computer Performance -
Temp File Move pagefile.sys file