Support

DATOptic Support Page

Welcome to DATOptic support page and thank you for choosing us.


Please refer to Product page's support tab for Manual, Drivers, Utility download able links


To obtain RMA - Return Merchandise Authorization please go HERE 

    If you need tech support. You can contact us via:
  • E-mail us at support @ datoptic.com
  • Call us at (714) 558 1680 or 714 558 1808

    Or Chat with US

    Mon ~ Fri: 9:00AM to 6:00PM PST
  • You can download and run below app for remote support. We need ID and PW from Team Viewer to remote support.

    For Window Remote Team Viewer download HERE

    For MAC Remote Team Viewer download HERE

    Here are collection of legacy drivers and software since 1998 - Free to use


    Recording Software Updates

    RecordNowMAX - Update to 4.5 version

    RecordNowMAX & Prassi Latest PX Engine Download

    DATOptic - RAMDisk Eval - Download

    Alcohol-120% - Multiple CD/DVD Drive recording Software (Eval) Download

     

    Nero - Nero 5.5

    Roxio/Adaptec - Easy CD Creator - Toast

    FREE Software RAID 0, 1 and 5 for Win2K/XP 
      - How to set up...Download 
      - Software RAID Download

    Improve Computer Performance 40% - Move temp file folder Move pagefile.sys file

    Firmwares

    Latest Oxford Uploader Program for Windows
    Ver 3.06 / Ver 2.17 / Ver 2.16

    Latest Oxford Uploader Program for Mac
    MAC Ver 3.05 / MAC_intel V3.00 - MAC_Power 
    - FireWire Update Instruction Download 
    - 911 chipset firmware Version 4.00 Download 
    - 912 chipset firmware Version 1.02 Download 
    - 922 chipset firmware Version 1.07 Download 
    - 924 chipset firmware Version 1.02 Download 
    - 934 chipset firmware Version 090424 Download

    Initio FireWire uploader Program for Windows MAC 
    - Ini 2340 chipset firmware Version 2.41 Download

    MNAS-44 Software Upgrade: 
    - MNAS-44 Sofware Image Ver 1.7.1 Download 
    - MNAS-44 Sofware Image Ver 1.8.1 Download 
    - MNAS-44 Software Update Ver 1.8.1 Download 
    - MNAS-44 Software ALL_Version Download NAS Image and Update 
    - Software Upgrade Instruction Download

     

    Pioneer DVD Writer support page - Firmware, Manual... 
    - DAR-110/A10 Here 
    - DAR-109/A09 Here 
    - DAR-108/A08 Here 
    - DAR-107D Here

    eRAID and nRAID Firmware 
    - Version 1.38 Download 
    - Version 1.42 Download support over 2.0TB 
    - Firmware Upload instruction Download

    DVICO TViX Firmware: 
    - M4000PA/SA Download 
    - M4100SH Download 
    - M6500A Download

    DriversIf you can not find the driver you need here, please refer to its product page!

    Speedster Series 
    - Speedzter2.5 USB Drivers for PC Download 
    - Speedzter2.5 1394 for DOS Download 
    - Speedzter3 & 5 USB Drivers for PC&Mac Download

    USB2.0/FireWire Combo PCI Card Download

    USB-COM Download

    IUC - Int. USB Converter Drivers Download

    Win98SE - IEEE-1394 Update Download

    Apple FireWire Extension Download

    FusionHD Latest Software Download

      Other Important Drivers

    Intel Chipset INF file Download 
    - Intel® Application Accelerator Download

    VIA Chipset Drivers Download

    SIS Chipset Drivers Go here

    DigiREC Win2K and XP Drivers Download

    1394b Drivers Third Party - for PC Download

    WinXP 1394b Drivers - Slow transfer fix Download

    WinXP 1394b device disappear fix Download

    "Delayed Write Failed" in Windows XP fix Here

    SIGMAHDTV5USB Latest Software Download

    Manuals

    Speedzter Series 
    - Speedzter2.5 Manual Download 
    - Speedzter2 Manual Download 
    - Speedzter3 Manual Download 
    - Speedzter5 Manual Download

    Bridge boards and Converters 
    - USB2.0 Internal converter Download 
    - FireWire Internal Converter Download 
    - SATA Port Multiplier Reference Download

     

    FireWire Products 
    - 1394PCI-2 FireWire PCI Card 3 Port Download 
    - FireWire PCI Card 4 Port b>Download 
    - FireWire Enclosure Download 
    - 1394-IDE Bridge Board Download 
    - FireWire Internal Kit Download 
    - FireWire Internal Kit Important Note Download 
    - Dual FireWire Internal Kit Download 
    - Dual FireWire Internal Kit Important Note Download

    DigiREC Series 
    - DigiREC Manual Download 
    - DigiREC-HD Manual Download 
    - FusionHDTV5 USB Manual Download 
    - Sigmacom HDTVUSB Manual Download

    How to

    - Convert VHS to DVD with DigiREC Download 
    - Speedzter2 Manual Download 
    - Speedzter3 Manual Download 
    - Speedzter5 Manual Download
      - Squeeze Addition 40% Computer Performance - 
    Temp File Move pagefile.sys file